Refund policy
We want you to feel confident and satisfied with every purchase you make at Mereveil 💚
1. Returns
You may request a return within 30 days of receiving your order. To be eligible, items must be unused, unopened, and in their original packaging. For health and hygiene reasons, we are unable to accept used or opened wellness products.
2. Non-Returnable Items
Certain items cannot be returned, including:
- Final sale or discounted items
- Gift cards
- Opened or used health & wellness products
- Products not in original condition or packaging
3. Refunds
Once we receive and inspect your returned item, we will notify you about the approval status. Approved refunds will be processed back to your original payment method within 5–10 business days.
4. Exchanges
We only replace items if they arrive damaged, defective, or incorrect. If you receive such an item, please contact us immediately.
5. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or sent incorrectly. Shipping charges are non-refundable.
6. How to Start a Return
To initiate a return, please contact us at:
support@mereveil.com
Include your order number and reason for return.